Help Centre
HZION Help Centre
The documentation of how HZION works — intelligence, compatibility, live experiences, privacy and safety, one mechanism at a time.
HZION brings together intelligence, compatibility, live experiences, privacy and safety to turn discovery into real human connection. This centre explains each of those pieces as it actually works.
Every article describes how the product actually behaves, with no marketing promises. If an answer is not here, it was not written by guesswork.
Live experiences
Live experiences are one of HZION's pillars: five formats, each with its own rules documented here.
- The live formatsThere are five live formats — Cast, Arena, Match Show, Blind Live and Challenge — and each one runs by its own rules; it is not the same show under different names.
- CastA hosted experience with applications, green room, stage, audience and post-live continuity.
- ArenaA room you open yourself: participants ask to come up on stage, and the host — which is you — decides who goes up and who comes down.
- Match ShowLive conversations that end in a crossed decision: each person answers in private whether they want to continue, and only what is mutual becomes public.
- Blind LiveThe conversation starts without a face: presence, interests and voice come first, and the reveal happens in agreed phases, not by surprise.
- ChallengeIt is not a show: it is the recruiting mechanism that feeds the other formats — someone proposes a challenge, people sign up within a window, the audience backs them and the proposer selects.
- What gets recorded and who can see itNot every live session becomes an available recording: an Arena's default publishes no replay, and in a Cast the decision about your recording is yours and is kept on record.
Compatibility and agent
On HZION, intelligence and compatibility are two pieces: the Compass, which maps what you want, and My Agent, which acts only within the autonomy you choose.
- The CompassA map of eight dimensions of what you declared you want and what your choices have shown — it is not a personality test and it passes no verdict on anyone.
- My AgentAn assistant that looks for and assesses connections for you, within an autonomy level you choose — and that never pretends to be you.
Communities
On HZION, discovery starts with context: Spheres by subject and by place, before any match.
Wallet & gifts
HZION's Vault is a wallet only you control; these articles explain gifts, withdrawals and how to protect your key.
- MimosA mimo is a gift in USDC that leaves your Vault and arrives in the other person's Vault over the Polygon network — no middleman and no in-app points.
- Vault and walletThe Vault is a USDC wallet on the Polygon network that only you control — it is where your gifts come from, and the platform never signs for you.
- Your Vault key (passkey)Only your passkey opens the Vault: it is stored in your Apple or Google account, and checking today that it is synced is what saves your balance if your phone goes missing.
- My phone was lost, broken or stolenThe Vault's money is on the network, not on the phone: if the passkey was synced with your Apple or Google account, you can use the Vault again on a new device by signing in to that same account.
- Safe withdrawals: check the addressNever copy a withdrawal destination from your history: scammers send tiny transfers from addresses that look like yours so you copy the wrong one.
Privacy and data
Privacy is a pillar of HZION: your profile starts anonymous and one-to-one messages are end-to-end encrypted, with cryptography resistant to quantum computers.
- Private messagesOne-to-one conversations are end-to-end encrypted on your device, with cryptography resistant to quantum computers — the server carries them, it does not read them.
- Privacy and your dataThe profile is born anonymous, each Compass answer has its own visibility, and exporting or deleting the account are your own actions, with a deadline and a way back.
Safety
Safety on HZION starts with knowing the person is real: photo and age verification, with the badge on the photo that matched.
Frequently asked questions
- How does HZION's AI act on my behalf?
- My Agent acts only at the autonomy level you choose — suggest only, talk for me, or talk and schedule — always identifies itself as AI and never pretends to be you.
- Which live experiences does HZION offer?
- There are five live formats — Cast, Arena, Match Show, Blind Live and Challenge — and each one runs by its own rules.
- Who controls the money in the HZION Vault?
- The Vault is a USDC wallet on the Polygon network that only you control; it is where gifts come from, and the platform never signs for you.
- How does HZION measure compatibility?
- The Compass is an eight-dimension map of what you said you want and what your choices have shown — it is not a personality test and passes no verdict on anyone.